"I have been using Cross Pointe Innovations for a year now and have been totally satisfied with the results. Not only have we saved money on our wireless accounts and equipment, but having someone managing our Verizon Account is priceless. We are assured that the numbers are correct and we also are assured that we are getting the right pricing structure. Cross Pointe’s pricing structure of only charging you a percentage of what they save you makes it a no lose situation. " - Mark Roseland, President
"Bob Newstrom and the folks at Cross Pointe Innovations have taken the dreaded monthly analysis of the cell phone bill and turned it into a pleasurable and bottom line profit event. Our cell phone expense has been reduced by 20% in the year or so that they have been working for us, but the real value to me has been the time savings for our administrative staff. We no longer have to spend hours reviewing the 100 plus lines to "try" and make sure we have the best plans available. Bob and the staff at CPI find the problems and abuses and recommend the needed changes. It's very simple, very easy, and adds profit to the bottom line. I would certainly recommend their services to any business (excluding our competitors of course)!" - Greg Johnson, CFO
"Cross Pointe has proven to be a valuable business partner. They immediately identified significant savings in our monthly bill and assisted in the implementation of the necessary changes. In addition, they provided great suggestions for new equipment and found savings opportunities on the new purchases. The great service does not stop with the initial cost savings. Each month, Cross Pointe provides data tracking specific to our company and additional recommendations for service and equipment changes that continue to save us money. Mark and his staff use their in-depth knowledge of the mobile communications industry to identify opportunities that no one in our organization would have been able to recognize." - Jason Epstein, President, LEED A. P.
"Cross Pointe has proven to be a valuable business partner. They immediately identified significant savings in our monthly bill and assisted in the implementation of the necessary changes. In addition, they provided great suggestions for new equipment and found savings opportunities on the new purchases. The great service does not stop with the initial cost savings. Each month, Cross Pointe provides data tracking specific to our company and additional recommendations for service and equipment changes that continue to save us money. Mark and his staff use their in-depth knowledge of the mobile communications industry to identify opportunities that no one in our organization would have been able to recognize." - Cheri Terzian, Firm Administrator
"Kirk Austin is the best! Not only has he saved a ton of money on our cell phone bills, his knowledge of the technology that is out there is superb. His response time is second to none. All you have to do is ask and the equipment is there the next morning. Not only is the turn around time great, he even comes to set the equipment up the same day it arrives. Transferring files, contacts, all made easy with just a phone call to Kirk. Cross Pointe takes all the craziness out of deciphering bills and plans. No more talking to the phone companies, he handles it all! I know I can always count on Kirk for his expertise and professionalism. Cross Pointe is a definite must!" - Joel DeNooyer, President
“You might as well say that the day Kirk Austin from Cross Pointe Innovations walked through our doors, we started saving money on our cell phone bills. We were already pooling our minutes, but with Kirk’s knowledge and suggestions we lowered our bills even more. Their service is superb. We talk or meet every month to make sure we are where we should be. No more dealing with the phone company, no more trying to decipher the cell bill, no more unnecessary overages, no more hassles. CPI is most reliable and they will only charge you if they can save you money every month. Who wouldn’t want to lower an expense without having to sacrifice? You can do it with Cross Pointe. It’s definitely a win-win.” - Josie Herreron, Comptroller
“Working with Cross Pointe was an easy decision because of their knowledge of products and companies in this industry. Mark found significant savings with our wireless plan that we would not have been able to identify on our own. We appreciate the outstanding and prompt service we are given every time we work with them.” - Holly Baete
"Working with Cross Pointe Innovations for the past few months has been a fantastic benefit to our firm. The immediate cost savings was easy to see but beyond that the time saved every month in review of our statement is a huge cost savings. Inevitably our invoices were previously coming in with inexplicable charges and unknown costs. All that has stopped. And the modifications to our plan suggested by Cross Pointe Innovations also cut our bill more than expected.
And the people at CPI have been more helpful than expected. Not only reviewing plans but making suggestions on phone purchases, insurance, coverage; the entire solution. And it was all done from our office, saving us time and money. For any company looking for a real solution to the monthly aggravation and high cost of their cell phone bill, I would highly recommend Cross Pointe Innovations." - Nathan Bunkoff, Vice President
"We are a small company that prides ourselves on our responsiveness to the healthcare market, and our cell phones are a key component of that. Mark has essentially taken one of the many hats that the director of a small company has to wear, and has saved us money by going to the right people in the large cellular companies to get our issues resolved. I can honestly say that Cross Pointe saved me from taking possible legal action to get my account corrected. We appreciate everything Mark and his group has done, and look forward to growing our business with them." - Mike Pechar, Director of Operations
"Working with Cross Pointe has given our company peace of mind. We no longer have to wonder or worry if our carrier is looking out for our best interest because Cross Pointe does that on our behalf. We have experienced significant savings on our wireless solutions for our organization as well as personal on-site service from Cross Pointe. Their knowledge and expertise in the industry gives us confidence that we can count on for saving our company money every month that we would not have saved before. Cross Pointe also advices us on plans, equipment, and extra's that we may or may not really need, hence, saving us even more money. If you’re looking to get rid of the headache of dealing with the infamous "hard to read", and "what are they really charging me for?" cell phone bills, I would highly recommend Cross Pointe Innovations as your telecom management solution!" - Jeff Haraden, Owner
"Cross Pointe Innovations was a life saver for our company on both out wireless and land line phone systems. We had been told that our land line phone system was on its last leg and that the next time it failed it would be the last. Parts were "no longer available". Not having the time or the knowledge to investigate which phone system to go with, Cross Pointe was there with the knowledge and time to help. We got the right phone system at the right price and a bonus with a review of our wireless resulting in a reduction of that monthly cost included. Cross Pointe was indeed a life saver in helping our company with its communication needs and expenses." - Deloy Stark, President
"I was apprehensive at first, especially with the economy being so slow, but then I realized that this is the best time to look for additional ways to save the company money. Mark was able to get us a large saving on our bill each month and his experience is invaluable when it comes to ways to cut corners. In most cases companies have someone like myself watching the mobile phones as a secondary duty and having Cross Point as a consultant is invaluable." - Mark Pope, Personnel Manager
"I was first referred to Cross Pointe by another satisfied business owner in October of 2009. At that point, I was extremely frustrated with my cellular billings as they seemed to be out of control and rising every month. Cross Pointe Innovations performed an initial review of our three most recent billings and quickly came up with some recommendations. One and a half years later, Cross Pointe continues to monitor and make recommendations and our monthly cellular costs have subsequently lowered by 50%! It literally costs you nothing to have them come in and make recommendations. I would highly recommend them to anyone who wants to get a handle on their cellular phone costs." - Larry Pedersen, President
"We started our relationship with Cross Pointe Innovations full of skepticism. I assumed they fell into the category of overpriced and under serving. Not only have we saved thousands of dollars in our communication bills, we've become more efficient in our overall tracking of communication devices. Cross Pointe took the time to set up a plan for our company and continues to follow up. We receive monthly recommendations that are company specific supported with back up data. Their attention to detail and customer service and overall product has far exceeded my expectations. We will continue to recommend them to anyone in our network." - Jon McCormick, President
"Our relationship with CPI Today began with the President, Mark Mason. His experience in the cell phone industry portrays a legacy of trust, practical solutions and follow- through.
When our prior cell phone contract was about to expire, we contracted with Cross Pointe Innovations to evaluate our current needs. Based on our software requirements, geographic footprint and the latest technology, CPI Today offered an RFP to all the major competitors. After formulating the comparison, they were able to guide us to a provider that immediately saved us over 30% of our current spend.
Throughout the contract year, they have reviewed our total minutes, worked as FBG’s representative with our vendor, and further reduced our costs by another 20%. FBG absolutely recommends CPI to anyone. Let these experts help you evaluate the increasingly complex cell phone world." - Kathy Clark, CFO
"Cross Pointe Innovations has proven to be an exceptional partner for Alegent Health. Their knowledge and expertise allowed Alegent Health to reduce our cellular billing by 20.5% the first month. The savings and service does not stop. Last month’s cellular bill was 27% lower than before Cross Pointe Innovations joined our team.
Cross Pointe Innovations has not only helped us reduce our wireless expenses. They have identified potential problems, recommended solutions and assisted in implementation of the chosen solution. Their willingness to listen, learn your operations and unique situations is an example of how they do business. " - Gary Weger, Senior Telecommunications Analyst
"We allowed Cross Pointe Innovations the opportunity to show us how they could help Better Business Equipment a year ago. During that time Mark at CPI has met or exceeded all of our expectations time and again. We plan on being a long term partner with CPI and would recommend them enthusiastically to anyone who wants to get control of their cell and internal telephone expenses with minimum hassle." - John Hobbs, Service Manager
"Cross Pointe Innovations did more than save us time and money…they created it. Knowing that every month someone is watching out for us, taking the time to review our status, and finding savings for us; I can’t ask for anymore. The folks at Cross Pointe Innovations are now a valued member of our team. I thank them for their efforts every time I get a chance." - Bryce Bousquet, President
"We believed we were achieving the maximum for our wireless dollar. We had the contract and discounts in place. All bases were covered, so it was natural for us to be quite apprehensive at first. Cross Pointe’s expertise in working with wireless providers revealed pricing options that we either had not considered, or we were not aware. The monthly savings proved to be dramatic and thoroughly painless on our part. Cross Pointe brings a level of customer service that cannot be found in the wireless industry. Their honesty and integrity are much appreciated." - Chris Backhaus, Operations Manager
"Having an independent company review your monthly cell phone bills gives you a comfort level that you are making the correct decisions. Cross Pointe Innovation’s suggestions have reduced Allied's wireless expenses." - Tamara Heinson-Fowler, President
"Our company has used Cross Pointe Innovations for just the past 4 months and have already experienced excellence service both in managing costs, but also assuring we are providing the necessary tools for our wireless communication users with Pella Windows.
Our wireless usage has been monitored timely and any necessary changes in services are accomplished immediately to assure we are only paying for services which truly help us manage our ever evolving business.
As many businesses probably experience, it is difficult to review your wireless communications billings and truly understand what you are paying for and what you truly need. Having someone with the expertise in the field to manage our wireless communications needs is truly beneficial to allow us to devote time to those areas we are more expert at to drive our business goals and profitability. Even if your company has expert IT support in house, I believe having someone with real life experience in the field of wireless communications, who understands the services and costs would be of true benefit to their company." - Alan Weedin, CFO
"…We did not believe there was anyway we could have achieved a more economical solution to our current monthly charges with our wireless communications. Cross Pointe Innovations expertise in knowing what features and benefits for each phone allowed us to find savings. The personal “on-site” service that you provided to help with our data devices was so refreshing to receive….You are doing business the good old fashion way." - Dan Ward, President